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Privacy Policy

Last Updated: December, 26 2025

LoomAura (“we”, “our”, “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.loomauraofficial.com.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, phone number, email address, shipping/billing address

  • Payment Information: Processed securely via third-party payment gateways (we do not store card details)

  • Order Information: Products purchased, order history, returns, and exchanges

  • Technical Information: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates, offers, and support requests

  • Improve website functionality and customer experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve personalized shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Trusted delivery partners

  • Secure payment gateways

  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss.

6. Third-Party Services

Our website may contain links to third-party platforms (payment gateways, courier services). LoomAura is not responsible for their privacy practices. Please review their policies separately.

7. User Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of data

  • Withdraw consent for marketing communication

To exercise these rights, contact us at the email below.

8. Children’s Privacy

LoomAura does not knowingly collect personal data from children under 18 years. If such data is identified, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our website implies acceptance of the updated policy.

10. Contact Us

For any privacy-related concerns or questions, please contact:

📧 Email: loomauraofficial@gmail.com

📍 Address: Ahmedabad, Gujarat, India